Modern Slavery Statement: Our Ethical Standards

Introduction

At Cowley Flowers, we recognise our responsibility as a trusted florist serving local households and businesses throughout Cowley. We are fully committed to operating ethically, in compliance with all relevant legislation, and to upholding the highest human rights standards. This statement outlines our approach to ensuring that modern slavery and human trafficking have no place within our business or supply chains.

Zero Tolerance Policy

Cowley Flowers implements a strict zero tolerance policy regarding modern slavery. We do not tolerate any form of forced labour, human trafficking, or exploitation in our operations or those of our suppliers. As floral professionals, we are committed to embedding fair and honest practices in every aspect of our business. All staff, suppliers, and collaborators are expected to adhere to these principles and work proactively to eliminate the risks of modern slavery.

Supplier Due Diligence

We recognise that our supply chain is integral to our ability to provide beautiful products responsibly. To promote transparency and mitigate the risks of modern slavery, we conduct supplier due diligence before establishing or continuing commercial relationships. This process includes risk assessments, seeking supplier confirmation of their own ethical standards, and evaluating the origins of our floral and supplementary products. Where possible, we favour suppliers who can evidence robust ethical and welfare standards, and we require all our suppliers to meet our expectations regarding human rights and worker conditions.

Staff Training and Awareness

Ongoing education is fundamental in our efforts to combat modern slavery. To this end, Cowley Flowers invests in training programmes to raise awareness among team members about the signs of human trafficking and modern slavery, the importance of early intervention, and the correct processes for escalation. Staff are equipped with practical knowledge and resources, reinforcing our company's values and their personal responsibility to act if they suspect wrongdoing.

Reporting Channels

We are dedicated to providing safe and confidential channels through which staff, customers, or any stakeholder can report concerns about modern slavery. Any member of our team, or those connected to us, is actively encouraged to report suspected cases—either through internal escalation routes or designated management contacts. Reports will always be treated with the utmost seriousness, handled confidentially, and fully investigated. We do not tolerate reprisals against anyone who raises a genuine concern in good faith.

Annual Review and Continuous Improvement

Our Modern Slavery Statement and associated processes are reviewed annually to ensure they remain effective and up to date. We assess the evolving risks in our sector, monitor our supply chain for changes, and update our training and controls accordingly. Lessons learned from any issues reported or incidents detected are used to strengthen our approach, demonstrating our ongoing commitment to improvement.

Conclusion

Cowley Flowers is proud to serve our community, and we regard the fight against modern slavery as a key part of our reputation as a reliable and ethical Cowley florist. We pledge to remain vigilant, transparent, and relentless in our efforts to ensure that our services and supply chains reflect the values of fairness, respect, and social responsibility.