Cowley Flowers Accessibility Statement
Our Commitment to Accessibility
Cowley Flowers is dedicated to providing an accessible and enjoyable online experience for all our customers. We believe everyone should be able to order Cowley Flowers online with ease, regardless of their abilities or the technology they use. Our commitment is rooted in ensuring that our website is accessible to the widest possible audience, including people with visual, auditory, motor, or cognitive disabilities.
WCAG 2.1 AA Compliance
As part of our commitment to accessibility, Cowley Flowers strives to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These internationally recognized standards guide us in creating a website that is perceivable, operable, understandable, and robust for all users. We routinely monitor our website and work to address any accessibility issues as they are identified.
Screen Reader Compatibility
To ensure everyone can access and enjoy the Cowley Flowers website, we have tested and optimised our pages for compatibility with popular screen readers. Our website supports navigational cues, properly labelled buttons, and alternative text descriptions for images, ensuring screen reader users have full access to product selections, shopping cart functionality, and floral information. We regularly review and update our content and navigation to support a positive experience for screen reader users.
High Contrast and Readable Design
Visual clarity is central to our design philosophy. The Cowley Flowers website uses a high contrast palette and clear, legible fonts to enhance readability for users with low vision or colour vision deficiencies. We avoid the use of colour alone as a means of conveying information, providing text or icon alternatives where necessary. Our site is also responsive, adapting to different screen sizes and orientations for improved usability across devices.
Contact for Accessibility Support
If you experience any difficulties accessing the Cowley Flowers website or require assistance in placing an online order, we encourage you to reach out to us. We value feedback from our customers and are committed to resolving accessibility barriers as quickly as possible. Your experience matters, and we welcome suggestions for continuous improvement. A member of our team will respond promptly to help address your concerns or assist with accessible ordering options.
Ensuring Inclusive Online Ordering
At Cowley Flowers, it is important to us that every customer has an equal opportunity to shop for and order beautiful Cowley Flowers online. We are constantly reviewing our accessibility practices, staying informed of evolving standards, and investing in improvements that benefit all users. By prioritising accessibility, we ensure that ordering from Cowley Flowers is simple, convenient, and enjoyable for everyone in our Cowley community and beyond.
